Attainable Efficiency for Every Team
Organizations want to operate more efficiently and make data-driven decisions, but finding the right approach can be challenging.
Teams may struggle to find the time, feel uncertain about where to start, or even worry that change will create extra work or disrupt existing processes.
Improve My Process helps non-profits and small businesses break through these barriers.
Through interactive workshops, we make Process Improvement and KPIs approachable. Our workshops are designed to be hands-on, engaging, and even fun.
Learn why our method works
Suitable for Employees Across All Areas
No prior experience needed. We make process improvement and KPIs relevant to everyone, no matter their role.
It's Not Just Learning - It's Doing
Teams leave with actionable next steps and the confidence to champion these concepts in their organization.
Relatable and Engaging
We connect concepts to everyday experiences. For example, when helping teams form KPIs, we ask "What is your potato?" (It'll make sense when you're in the room!)
Digestible, Hands-On Sessions
No information overload. Each step is built around group collaboration and micro-learning.
Led by an Experienced Strategist
Workshops are facilitated by a Strategy Planning Professional and Lean Six Sigma Black Belt, ensuring a strategic, big-picture approach.
Custom-Fit for Your Team
We tailor our approach to your team's needs and work within your timeframe and budget.
Our Process Improvement workshops include:
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Reviewing project scope and objectives
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Identifying key activities
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Conducting process mapping
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Applying the TIMWOODS framework
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Prioritizing pain points
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Performing Root Cause Analysis
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Brainstorming countermeasures
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Prioritizing countermeasures
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Setting meaningful improvement goals
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Reviewing the action plan
Our KPI workshops include:
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Deciding what to measure
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Determining & prioritizing Critical Success Factors
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Brainstorming potential metrics of success
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Selecting metrics that will tell the best story
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Defining baseline & benchmark metrics
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Addressing data gaps
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Setting data-driven performance targets
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Identifying additional needs (technical, training, reporting)
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Assistance choosing tracking infrastructure
All workshops:
Integrate concepts from leading methodologies and insights from top consulting firms
Include team-building activities and manageable "homework" (e.g., read-ahead materials and videos) to drive progress between sessions
Produce tangible outputs that move your team forward
Can be customized to meet your team's current needs, with complete packages available to guide your team from point A to point Z
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